calidorexus - Professional Investment Analysis & Financial Strategies

Introduction and Data Controller

calidorexus operates as a comprehensive finances platform specializing in investment analysis and strategies. We're committed to protecting your personal data and respecting your privacy rights under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

calidorexus, located at 83 Hill Rd, Clevedon, Bristol BS21 7PL, United Kingdom, acts as the data controller for personal information collected through our website calidorexus.com and related services. This means we determine how and why your personal data is processed.

Contact our Data Protection Officer: For any privacy-related questions or concerns, reach us at info@calidorexus.com or call +441582571678. We aim to respond to all data protection inquiries within 30 days.

Information We Collect

We collect several types of information to provide and improve our investment analysis services. The data we gather falls into categories that help us deliver personalized financial insights while maintaining your privacy.

Personal identification information includes your name, email address, phone number, and postal address when you register for our services or contact us. We also collect professional information such as your investment experience level, financial goals, and risk tolerance preferences to tailor our analysis tools.

Account registration details including username, password, and verification information
Communication preferences and subscription settings for our financial newsletters
Payment information when you subscribe to premium features, processed securely through third-party providers
Website usage data including pages visited, time spent on site, and interaction patterns
Technical information such as IP address, browser type, device information, and operating system
Cookies and similar tracking technologies that help us improve user experience

We don't collect sensitive personal data such as political opinions, religious beliefs, or health information unless specifically relevant to our financial services and with your explicit consent.

How We Use Your Information

Your personal data helps us deliver relevant investment analysis and maintain our platform's functionality. We process information based on legitimate interests, contractual necessity, and your consent where required by law.

Service delivery represents our primary use of personal data. We analyze your investment preferences to provide customized market insights, generate personalized portfolio recommendations, and send relevant financial news updates. This processing relies on our legitimate business interests and the contract between us.

We use automated decision-making for risk assessment tools and investment matching features. You have the right to request human review of any automated decisions that significantly affect you.

Account management including registration, authentication, and customer support
Platform improvement through usage analytics and user feedback analysis
Security monitoring to detect and prevent unauthorized access or fraudulent activity
Marketing communications about new features, market insights, and educational content
Legal compliance including record-keeping and regulatory reporting requirements
Research and development for new investment analysis tools and platform features

We never sell your personal data to third parties or use it for purposes unrelated to our financial services without your explicit consent.

Data Sharing and Third Parties

We share personal data only when necessary for service delivery, legal compliance, or with your explicit consent. Our approach prioritizes data minimization – sharing only what's essential for specific purposes.

Service providers process data on our behalf under strict contractual agreements. These include cloud hosting providers for secure data storage, payment processors for subscription management, and analytics tools for platform optimization. All third-party processors meet UK data protection standards.

Financial data providers for real-time market information and investment research
Email service providers for delivering newsletters and account notifications
Customer support platforms for managing user inquiries and technical assistance
Security services for fraud detection and platform protection
Legal and regulatory bodies when required by law or court order

International transfers occur only to countries with adequate data protection levels or under appropriate safeguards such as Standard Contractual Clauses. We maintain records of all international transfers and the legal basis for each.

Business Transfers: If calidorexus undergoes acquisition, merger, or asset sale, your personal data may transfer to new owners under the same privacy protections outlined in this policy.

Your Data Protection Rights

Under UK data protection law, you possess comprehensive rights regarding your personal information. We've designed straightforward processes to help you exercise these rights effectively.

Access rights allow you to request copies of personal data we hold about you. We provide this information free of charge within one month, including details about how we use your data and who we share it with. Complex requests may require additional time, but we'll keep you informed.

Rectification – correct inaccurate or incomplete personal data in your account settings or by contacting us
Erasure – request deletion of your personal data when no longer necessary for our services
Restriction – limit how we process your data while investigating accuracy concerns or objections
Portability – receive your personal data in machine-readable format for transfer to other services
Objection – stop processing based on legitimate interests, including marketing communications
Withdrawal of consent – revoke permission for specific data processing activities

To exercise your rights, email info@calidorexus.com with your request and account information. We verify your identity before processing requests to protect against unauthorized access. Most requests are handled within 30 days.

You can lodge complaints with the Information Commissioner's Office (ICO) if you're unsatisfied with how we handle your personal data or privacy concerns.

Data Security and Protection

We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security framework combines technical safeguards with organizational policies.

Technical security includes encrypted data transmission using SSL/TLS protocols, secure database storage with access controls, and regular security audits. We maintain firewalls, intrusion detection systems, and automated monitoring for suspicious activities.

Multi-factor authentication for admin access and sensitive account operations
Regular security updates and vulnerability assessments across all systems
Data backup procedures with encrypted storage and tested recovery processes
Employee training on data protection principles and security best practices
Incident response procedures for potential data breaches or security threats
Access logging and audit trails for all data processing activities

Despite our security efforts, no system is completely immune to risks. We notify affected users and relevant authorities within 72 hours of discovering any data breaches that pose risks to individual rights and freedoms.

Data Retention and Deletion

We retain personal data only as long as necessary for the purposes we collected it, considering legal requirements, business needs, and your privacy rights. Different data types have specific retention periods.

Account information remains active while you use our services. After account closure, we retain basic details for seven years to comply with financial regulations, then securely delete all personal data unless legal obligations require longer retention.

Marketing data is deleted within two years of your last interaction with our communications unless you maintain an active account or specifically consent to longer retention.

Website analytics data – aggregated and anonymized after 26 months
Customer support records – retained for three years after case closure
Payment transaction records – seven years as required by UK financial regulations
Legal compliance data – retained according to specific regulatory requirements
Security logs – maintained for 12 months unless investigating incidents

Automated deletion processes ensure data removal according to these schedules. You can request earlier deletion of specific data types where legally permissible by contacting our data protection team.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze usage patterns, and personalize your experience. We provide clear information about these technologies and give you control over their use.

Essential cookies enable basic website functions like user authentication, security features, and accessibility options. These cookies don't require consent as they're necessary for the website to work properly.

Performance cookies measure website usage and help us identify improvement opportunities
Functional cookies remember your preferences and settings between visits
Analytics cookies provide insights into user behavior and popular content areas
Marketing cookies enable personalized content and relevant advertising

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may limit website functionality or personalization features.

Third-party cookies from analytics and marketing partners are subject to their respective privacy policies. We regularly review these partnerships to ensure compliance with our privacy standards.

Privacy Policy